USUniversal SolutionsColorado

Accessibility

Accessibility Statement

A homeowner who cannot use this website is a homeowner who cannot get a roof assessed. We build this site to the WCAG 2.1 Level AA standard, we test it, and when we get it wrong we want to hear about it directly.

Last reviewed

The standard we build to

Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the benchmark referenced by the Americans with Disabilities Act in practice and by most public-sector procurement in Colorado. It covers the four things that actually matter: content has to be perceivable, operable, understandable, and robust enough to work with assistive technology.

We treat that as a floor to hold, not a badge to display. Conformance is an ongoing effort on a site that keeps getting new pages, and this statement gets re-reviewed as the site changes.

Implemented

What is in place today

Specifics, so you can check our work rather than take our word for it.

  • Semantic structure and landmarks

    Real headings in order, one h1 per page, and header, nav, main, and footer landmarks so a screen reader can jump straight to the content instead of listening through the menu on every page.

  • Keyboard navigation

    Everything you can click, you can reach and operate with a keyboard alone — menus, the FAQ disclosures, and the consultation form. A skip link is the first thing focused on every page.

  • Visible focus indicators

    A 3px gold outline with offset marks the focused element on both the light and the dark sections. We did not remove the focus ring for aesthetics, which is the single most common accessibility failure on contractor sites.

  • Reduced motion honored

    If your operating system is set to reduce motion, the scroll animations, count-ups, and smooth scrolling turn off. The content does not depend on any of them.

  • Labelled form controls

    Every field on the consultation form has a permanently visible label — not a placeholder pretending to be one — and required fields and errors are announced in text, never signalled by color alone.

  • Color contrast

    Body text is held to at least a 4.5:1 contrast ratio against its background, including the white-on-navy sections, and interface text to at least 3:1.

  • Resizable text and zoom

    The layout is built in relative units, so text can be enlarged to 200% or the page zoomed without content being cut off or requiring horizontal scrolling.

  • Descriptive links and images

    Links say where they go rather than “click here.” Images that carry meaning have alt text; decorative graphics like the ridgeline and blueprint grid are hidden from assistive technology so they do not add noise.

  • Touch targets

    Buttons and navigation targets are sized for a thumb, not a mouse pointer, because most people reach this site from a phone standing in their driveway.

  • Phone numbers that work

    Every phone number on the site is a real tel: link, so it dials on a phone and can be activated without reading and retyping ten digits.

Ongoing

Where we know we fall short

No honest business claims a perfectly accessible website. Here is what we have not done yet, stated plainly.

  • This site has not yet been through an independent third-party accessibility audit. Our testing is internal: keyboard-only passes, screen reader spot checks, contrast checks, and zoom testing. That is real testing, but it is not the same as an outside audit, and we are not going to imply otherwise.
  • Some content on this site comes from outside services — map embeds, review widgets, and anything else served by a third party. We choose accessible options where we have a choice, but we do not control their code.
  • Documents such as PDF warranties or manufacturer specifications may not be fully tagged for screen readers. Ask us and we will send the same information in an accessible format.
  • New pages and new photography get added over time. Something will eventually ship with a missing label or a weak alt attribute. Tell us and it gets fixed — that is the whole point of the reporting section below.

Report a barrier

If something on this site blocked you, tell us

There is no form to fill out and no ticket portal. Email or call, and a person at this company reads or answers it.

What helps us fix it faster

  • The page you were on (the web address, if you have it).
  • What you were trying to do, and what happened instead.
  • Your browser, device, and any assistive technology you use — if you know it. If you do not, tell us anyway.

What we commit to

We acknowledge every accessibility report within two business days. If the fix is straightforward, it ships quickly. If it is not, we tell you what the problem is, what we are doing about it, and roughly when — and in the meantime we give you another way to get the same information.

You never have to use this website to work with us

Every single thing on this site can be done over the phone. We will read you any page, take your project details verbally, schedule the free assessment, and send the written scope, the budget, and the warranty documentation in whatever format works for you — large print, plain text, or a phone call to walk through it line by line. Ask, and it is not a problem.

If you would rather write, our contact page has the form, and our privacy policy explains exactly what happens to what you send.

Next step

Ready when you are — however you want to reach us.

Free on-site assessment. Written scope and budget before anyone mobilizes. No pressure, no obligation, and no website required.